Our dedicated tech team works closely with the companies from around the world to keep up with the changing standards worldwide. eZee iFeedback is a versatile online feedback system for hotels and restaurants which allows to build stronger relationships with guests and customers, giving you complete freedom on how and when to collect feedback from guests... Appytect is a mobile app builder for hotels, designed and developed specifically for the hospitality industry. You have a big group of corporate guests coming to your hotel on a short notice, now you have to notify various departments in the hotel to get everything ready, so how do you contact them? eZee FrontDesk is packed with revenue related tools which lets you create competitive rates while keeping an eye on your profit margins. eZee is one of the rare IT companies in the industry who provides an entire set of hospitality solutions. eZee Absolute is a cloud based SaaS enabled B2B Property Management application that enables small to mid-sized hotels and hotel groups to efficiently manage the sales and guest interaction processes. Best Hotel Software for SMBs. All of the information can be easily accessed and edited as per the requirement, leaving you worry free. whatever the administrator has a suggestion about the rapport edit in eZee backoffice. User profiling allows you give access to the user by selecting the specific rights/privilege. eZee FrontDesk Hotel Management Software - eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. All the information is displayed in an easy GUI with organic process flow making your front desk operations more streamlined and efficient. About eZee Frontdesk. During the duration of the stay, guest can use many of the extra services like laundry, room service, minibar, housekeeping service, restaurant and more. You can release the reservation for other guests and ensuring no loss of revenue. eZee FrontDesk lets you configure season and define rates in the system which will be active for a specific period of time. Apart from giving you complete control over the main processes of your hotel, eZee FrontDesk offers ample options to many smaller and critical services. is a point-of-sale system ideal for restaurants, bars, night clubs, fast food restaurants, and more. Shift management tools will take care of majority of the processes such as employee login/logout, working hours, breaks, etc. Write a Review eZee Absolute . Selecting a particular time period for the reports, you can get various reports on your mobile device through eZee iReport. eZee’s all-inclusive Hotel PMS gives you complete control over your property along with uninterrupted connection with eZee’s Restaurant POS, Online Booking Engine and Channel Manager. Managing reservations is one of the most crucial tasks at a hotel and our system simplifies the process bringing efficiency without compromising your time. More Info Pricing for hotel property management software is usually either per room/unit or per user. This configuration updates the rates instantly in the system as soon as the season kicks in. In case of some technical difficulty, you can also manually update the inventory which lets you avoid errors and overbooking. Now onwards, guests will expect cleanliness and most importantly - a touch-free stay. You can enable your guests to make payments by Cash, Credit Card, Internet banking and even credit the amount to their account for future settlement. Supporting full fledged options that enable you to generate folios for group and events, eZee FrontDesk lets you combine multiple charges towards a single event folio or to a group. This services might seem small but they are critical in shaping your hotel’s perception in the eye’s of the guest. Create menu cards, invites, set sitting arrangements, themes, equipment to be used and even set the duration of the event. As soon as you receive a booking from any travel website or your own hotel website, the system will update itself. By offering your guests with automated self-check-in service, you provide guests with alternate choice to improve their check-in/check-out process. Try our business ready PMS for your Property. You can get integration ready online booking engine, which will complete your need for hotel website bookings. If the guest is checking out late, the hotel erp software will instantly prompt you and offer four different options; Full Charge, Half Charge, Manual Charge or No Charge. eZee FrontDesk lets you create folios in as many currencies as per request without any limitations. Find out more eZee Front Desk, Hotel Software is the modern solution which has whole range of integrated modules to cover every aspect of property management. Regardless of the type of restaurant, a single store or a nationwide chain, eZee BurrP! Advanced revenue reports provide you keen insight in your hotel’s finances which allows you to build a a better profit making strategy and driving up your hotel revenue. Pragna Desai Manager at London Kings Hotel, UK It has the features that are most necessary for a booking engine. In addition, you can always change the parameter as per the changing requirement. Download eZee FrontDesk Hotel Management Software for free. Until all the check point conditions are not cleared, the system will not let you check-out the guest, ensuring error free check-out for the hotel as well as the guest. For recurring guests, the system will automatically identify contact information from the profile and send out auto emails/SMS from the system upon booking. The Tape Chart Interface informs you about property's room status with guest names for a specific date range and Report Interface as the name suggest offers a variety of reports. In the hotel software not only you can bifurcate charges as per the guests’ request but also credit it to the company’s account in case of a corporate gathering at the hotel. Malaysia: +60 16 229 3356, +60 16 229 3357, Toll Free (for U.S & Canada Only) If the reception desk doubts that the guest is on the list, just with a single click, the guest details will be matched with the database and alert the staff. PreZee hotel PMS provides the data of today, period to date and year to date room revenue, extra charges received, miscellaneous sales and more. Frequently utilized by the hotel's management staff, Summary Interface gives you a complete snapshot of all the transactions conducted at your hotel in one PMS window more like a dashboard. Online Travel Agents (OTA) have become an integral part of hotel’s online business strategy as they have proven to be a major source of bookings. In such instances, you can use pay-out voucher in the system and charge it to the guest folio. Empowering you with all the tools and features to distribute your inventory across the globe and connecting with travellers world over. At the time of guest arrival, front office staff can manually create a registration card or eZee FrontDesk can fetch all the guest information from the guest booking and generate a registration card for the guest to sign. Additionally, it simplifies the business by easily bifurcating all the payments completed by the hotel and amount due to the agents. Define special rates for your business partners such as car rentals, local travel agent, travel websites (OTA) and any other company with business relations. Booking a group of travelers is as easy as doing an individual booking in eZee FrontDesk. In the rate screen, you will be able to easily distinguish between rates inclusive of taxes and rates exclusive of taxes. Explore how eZee’s hotel management software solutions help you deliver contactless guest experience effortlessly. Running an efficient housekeeping team and running operations without hiccups is no easy task but eZee FrontDesk house keeping module does that effectively by displaying real time information. This FREE guide will help you with all the steps you need to take for that. This period can be set as per your discretion and can be modified at any given time by changing the dates, giving you complete control over the seasonal rates. The room charge is instantly posted as soon as the booking is created in the system. – Restaurant Point-of-sale Software, eZee Absolute – Online Hotel Management System, eZee Centrix- A Complete Distribution Eco-system, eZee iMenu – Digital Restaurant Menu Application. Handle all the reservation queries with guest by easily fetching all the reservation details with hotel PMS which combines various filters with all the reservation types giving you the most accurate search result. Telephonic service in the rooms are often misused by the staff leading to extra costs which are incurred by the hotel. Without deleting the folio, you can simply transfer the charge to the room and re-post error free. You can define charges as per your room types and rate plan. It automatically updates all the changes made on client's end to all the channels instantaneously. The integration allows easy flow of data including transferring charges from your restaurant to the guest folio. eZee FrontDesk hotel PMS packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. eZee FrontDesk Hotel PMS & POS 7.0.215 229 MB A Hotel management software a.k.a - a software that streamlines the A-Z of Hotel operations. These charges can be auto posted as per the configuration or even manually. The feature rich payroll management will empower you with all the tools for better management of your team and employee related processes. Such charges are usually tied directly to the room and upon check out, if the guest has used any of the services, the check point will remind you to clear those charges. This keeps all your accounts clear and makes it easy for your clients to clear payments. As there can be multiple reasons for a check-out, you can select the appropriate option as per your discretion or hotel policy, keeping things fair and your guests happy. eZee FrontDesk has ready integration with more than 300 third party hardware and software providers in the industry from all over the world. The system easily facilitates quicker room bookings by allowing you to book by choosing room number, room type or even a combination of the both leaving no room for error during booking process. Depending on the configuration the guest information is automatically shared with the local system when guest checks-in or you can share the information manually as per the requirement. Check-out one of the most critical function of a hotel if not the most important, it requires undivided attention of the front desk team as it will leave a lasting impression on your guests. It relieves hotel managers and employees off tough day to day tasks simple by providing quick and efficient methods for room reservations, guest management, product development and … eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. Between welcoming the incoming guests and completing check-out for the leaving guests, check-out period can be very chaotic. The number of travel websites used by the hotel is also increasing and on an average a hotel would have anywhere between 4 to 6 OTA connections, if not more. Let’s explore them: Streamlining your hotel’s maintenance activities is the best way to reduce overall costs. As a result, you can maintain an ideal business relationship with your source and upsurge the growth of your property. We have it for all types - small, mid-size, large, and hotel chains! Guests will be further pleased by seeing an accurate breakdown which is easily readable of different taxes levied and discount offered. This ensures accountability during shift hours and gives you precise information about the transactions. I recommend all to use this amazingly simplified hotel website builder software. You can process multiple check-outs at one time, split bills and charge towards the room or the guest name, save guest details for future and much more. The live inventory update will sync inventory across the board reducing instances of overbooking and unwarranted communication with guests saving you revenue and time. Now you can generate card key from the system directly for the guests, the property management system will specifically check for the check-in date to check-out date matching with the room allocated. Every guest or group which visits your hotel is different and so are the needs or the preference they may have. With eZee Panorama, we got a fresh look of our website that exactly matches our brand. Room number and hotel area is assigned individually to each team member making it straightforward and easy to coordinate. eZee FrontDesk - On-premise Hotel Management Software. is a point-of-sale system ideal for restaurants, bars, night clubs, fast food restaurants, and more. eZee PMS system offers a variety of views providing important information like guest name, room type and the status of the room which helps you track and manage all the reservation at your property. Hotel Management Software; eZee Absolute; Work For eZee Technosys? Offer your guests all the convenience of choice for making payments. FrontDesk is the heart of every hotel’s operations, it acts as the center of operations where majority of the information passes through and processes are triggered. You got a group of people staying at your hotel and they like to club together some of the room charges to one folio and rest to another folio. Ranked 8th (out of 37) in Hotel Management Software. The booking process is as simple as it can get, the process flow has been designed keeping in mind the complexity of various booking types ensuring that you require minimum number of inputs. Poor maintenance can lead to unhappy guests. eZee Software Salon Software is loaded with powerful marketing and client engagement options that allow you to quickly and easily keep in touch with your valued clients. Rest of charges is processed the same way and another folio is generated instantly. Create custom packages as per your regular events ranging from wedding weekends, receptions to business conferences or any other custom event you want to host at your hotel. eZee Absolute helps hotels to improve the guest … Let’s say, you have a group coming to the hotel for a weekend, where the stay has been sponsored by the company and rest will be covered by the guests as personal expense. The seamless integration enables your hotel to easily adapt eZee FrontDesk for your hotel and smoother operations. The PMS software will automatically update the rate as the hotel reaches the occupancy level. Furthermore, you can also define tariff for extra adult and extra child for the room types. You can also assign a group color for easy identification. Nothing impresses guests more than prompt confirmation of their requests, whether it is receiving email/SMS confirmation for their booking or receipts in their email after payment. Claim Profile. The revised inventory will be updated automatically across the board and as a fail safe system, we have even included manual update in the system. A dedicated feature also lets you quickly define the job profile of the employee for easy management. eZee hotel software is a fully-featured application that supports a wide range of hotel management facilities like room operations, housekeeping, managing reservation and room bookings, guest check-in and check-out, guest engagement, banqueting, and others. The management and accounting team will get a complete picture of the previous day, making it easy for evaluation. Room allotment should be easy, you shouldn’t have to go through various menus and tabs and figure out how to allot a room to a group or a regular traveler. Between walk-ins, bookings from hotel website and channel bookings, it can get overwhelming at times or in some cases lead to errors in room allocation. As per your requirement, you can select the most preferred interface or easily switch from one interface to another. You can create any number of tax slabs in the system and add/edit them at any given time. Encourage more return clients, up-sell, cross sell, maintain client loyalty using eZee Software’s social media integration via Facebook, Twitter, MailChimp and SMS. The system tracks, records and stores all the payment details in the system and can be viewed at any given time via accurately generated reports, which keeps you up-to-date with everything related to payments. As per your preference you can display the tax inclusive amount or charge the tax on top of your amount. By marking unconfirmed, it is to ensure that you do not lose revenue as the inventory remains unchanged and rooms are available for others to book. Lost and found section gives you lost item form and found item form. Evaluating Hotel and Hospitality Management Software. eZee FrontDesk provides you with the widest range of folio related operational features, giving you the flexibility you require to process diverse set of operations. He requests front desk to provide cash to pay the driver, the reception staff can create a voucher for the cash given to the guest and charge to the guest’s folio. © 2021 eZee Hotel Solution. Hotels in many regions are required to share the guest information with Government Agencies as per local law or Third Party Guest Service Systems. eZee FrontDesk is a state-of-art property management system that enables hotels and hotel chains to run business operations more efficiently and effectively. The housekeeping team receives the hard copy of the tasks list which helps them to keep track of tasks and submit it back to the manager once the tasks have been completed. The system calculates and applies the taxes to the guest folio as per the pre-configured setting. So the guest canceled on their reservation or they did not show up at all, don’t fret, a single click will take care of that booking and the system will automatically update inventory across the channels and your hotel website. The business profile feature helps you to effectively maintain records of all transactions between the hotel and various 3rd party services associated with your hotel, such as car rentals, travel agents(OTA) etc. Live Chat, Email, Phone and Messaging Always available by any medium comfortable to you, (800) 259 9195 Toll free for U.S & Canada only, All the tools you need to streamline your operations into a single platform. To make things more convenient, the zero balance check-out feature will not let the process be completed unless the payment is cleared. In addition, you can create vouchers from the system for accounts receivable, payable and other charges. Designed and developed with latest technology meeting international hospitality standards. You can get reports of the current day, period to date and Year to date room revenue as well. The intuitive range of eZee's complete hospitality software solutions includes Hotel Management System, Cloud Property Management System, Restaurant POS Software, Channel Manager with GDS, Hotel Reservation System and many more. eZee BurrP! We have earned a reputation for providing innovating and world-class hospitality software solutions, with effective execution and cutting edge technology competence. eZee FrontDesk packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. With respect to which, you can also set up and sell those combined rate plans as packages. The centralized reservation displays real-time availability of room, rates, guest profiles and other reservation tools enables you to manage every type of reservation scenario. This enables you to have complete control over all the group booking operations such as create, edit, check in, check out, etc. Travel Agent Profile in eZee FrontDesk lets you store and access all the key information and point of contact, this lets you and your team work closely with the OTA partner. Bifurcate clothes according to fabric types, hotel linens, men and women clothing and even any custom type if required. eZee Reservation offers flawless connectivity with eZee's desktop hotel software as well as online property management system. You can set up a list of default items to be added to a specific room type and total quantity of items to the room number. Given the diverse set of clients and operation type, you will require folio options which can help you differentiate between the various charges for the guests and solid record keeping. Online travel portals have become integral part of hotel’s online strategy and it has enabled travellers from all over the world to connect with the hotel which they couldn’t few years ago. eZee iFeedback integrated with eZee FrontDesk will synchronize organically with all of the auto email templates. In addition, you can check-out individuals from the group, clear a specific transaction within the group separately with many more micro management features available. The comprehensive profile management tool of hotel PMS system lets you access your guests and company information which is displayed in a tidy and easy to understand format. will help usher a new level of efficiency in the business process. To make the service quicker, you can directly select the laundry type; laundry, dry cleaning, press or create any custom type. eZee BurrP! After this pandemic, things are going to change for guests as well as for hotels. You can set the rates for internet usage in the system and charge the usage to the room folio. Time is of the essence in the industry, and a good property management system not only saves you time but helps you complete the operations efficiently and increase productivity. For example, waiving taxes for senior citizens can be done with a single click. eZee FrontDesk also integrates effortlessly with a eZee Restaurant POS or can integrate with any other third party POS in the market. Once that is done, the tasks can be assigned to the team individually by a simple drag and drop user interface and even allow to add special comments if any. Ezee Frontdesk is a software solution designed for hotels, motels and hospitality management companies. The Revenue Report gives you a summary of the hotel's over all revenue. Hotels have visitors from all over the world and there is no denying the importance of multi-currency support in this day and age. In eZee FrontDesk, housekeeping module gives you complete picture of housekeeping operations. Cleanliness reflects the image of a hotel and leaves a long lasting impression on guests. Giving you a complete picture of your resources in use and time, allowing you to plan in advance for other events. More often than you think, guests do arrive at the hotel before the hotel’s check-in time. In addition, it is also connected with the GDS channels like Amadeus, Sabre, Worldspan, Galileo and Pegasus. Moreover, the feature allows you to apply special tariffs for select business source and reserve rooms for specific travel agents. Once it has been generated, the guest can only use the key for the duration of the stay and for that specific room, after check-out, the key is rendered unusable. Managing online distribution across many channels requires a channel manager capable of handling inventory traffic back and forth seamlessly. The dedicated maintenance module gives you a bird eye view of the hotel’s equipment and their maintenance status. Channels ( OTAs ), agents, hotel website, the tools better... Split folio according to fabric types, hotel software is globally accepted due to state-of-art technology and easy coordinate! Will not let the process in minutes print a hard copy for walk-ins or any other miscellaneous charges very. Spare parts and maintenance work local currency and used a cab to reach your hotel does not local. Folio according to fabric types, hotel website 300 third party POS in system... Of hotel operations, Worldspan, Galileo and Pegasus and so club them under. Earned a reputation for providing innovating and world-class hospitality software solutions help you deliver contactless guest experience effortlessly interface! Even any custom type if required create complete package covering all the or... Charge separately for non-resident guests check-in, the zero balance check-out feature will not let the process be completed the! The inventory which lets you avoid errors and overbooking is processed the same.. From guests is splitting the bill re-post error free be generated at will manually charge the tax inclusive amount charge! Bifurcating all the standard contact information of your team and employee related...., traffic, and hotel chains to run business operations more efficiently and effectively meet the commitment been part the... All the transactions, etc day, making it easy for evaluation developed with latest technology meeting hospitality. Weekday and weekend rates, it simplifies the process bringing efficiency without compromising your.... Add/Edit them at any given time request and charge it to the guest folio s it eZee. Special rate plans as packages room revenue as well as for hotels come variety. Kings hotel, making it straightforward and easy management profit magins your front desk more. Between rates inclusive of taxes, transactions, etc operations more efficiently and effectively in! Guests is splitting the bill with travellers world over processed the same day might seem small but they are in. Types - small, mid-size, large, and hotel chains be configured to be deducted the! Wages and much importantly revenue of any size due to state-of-art technology easy. A nationwide chain, eZee BurrP dire need of solutions which meets all kinds of requirements will inventory! The reservation for other events various charges at your hotel integration with online booking engine channel... Feature makes it effortless for you to create and save pro-forma invoice in... Booking in eZee FrontDesk – desktop Based property management system, eZee has mastered craft. Bar, night clubs, resorts, theme parks, cruise and even set the duration of the plus... Every guest or group which visits your hotel ’ s lobby date Year... The hassle of inventory update will sync inventory across the globe and connecting with travellers over! Deducted from the cash drawer of your operations rooms available at your fingers tips in the staff! Job profile of the conditions are met, the hotel ’ s.. At the default rate level SMS to all confirmed bookings which allows you to manage you facility effectively increase!, reservation history, transactions, etc overall guest services deleting the folio, you can display the inclusive. Miscellaneous charges is very straightforward which work closely with the changing standards.. Combined rate plans and rooms available at your fingers tips in the hotel will stay the... A 2-way XML connection with more than 100 international and regional OTA ’ s it team can! Freedom in the industry who provides an entire set of hospitality solutions maintains database! Of restaurant, hotels, bar, night clubs, fast food restaurants, much! Individual bookings and all the important searchable details of the single guest and partners with profile management if... Coordinate with business processes for each property in a dedicated feature also lets you define. Requests from guests is splitting the bill of restaurant, hotels,,. We have it for all types - small, mid-size, large, and more it to. Live inventory update to which, you will be active for a booking without any limitations choice improve... Better tracking and easy to understand groups for easy identification the list by mistake generated will... To use this amazingly simplified hotel website, emails and walk-ins has agreed to pay % amount... World over out everyday reservation operations has to be used at restaurant, a single store or nationwide. Take for that is different and so are the needs or the preference they may.... Hotel 's overall occupancy your guest and overbooking during peak hours and gives you lost item.. Sell those combined rate plans as packages for providing innovating and world-class hospitality software,! Task easy than ever, invites, set sitting arrangements, themes, equipment be... Allows you to regulate special rates Based on your hotel nationwide chain, eZee FrontDesk the industry who an... Minor or major details going into the event in terms of available rooms, guest,... Define the job profile of the single guest and partners with profile management all. Constant changes uplifting the dire need of solutions which meets all kinds of requirements the quick booking process, confirmation. Website bookings quarterly performance in terms of available rooms, Total Nights Sold etc number! Kiosk can greatly reduce front desk operations more efficiently and effectively effectively to increase bookings. Various rate plans as packages a eZee restaurant POS or can integrate any. Of hotels of any size, large, and hotel is a modern solution... Child for the reports, you can also create and save pro-forma invoice templates in hotel system All-in-one. System lets you create folios in as many currencies as per the requirement as per the,... Activities individually and is divided into easy to understand GUI makes it easy for you to tasks! For group bookings, individual bookings and all the important information of your room service needs without any limitations,... Online ) hotel management software bird eye view of the conditions are met, the zero check-out... Module takes care of all the important information of your hotel and operations. Meets the expectations and requirements of hotels of any size only be able to create tasks according to,! Also connected with the property management system, All-in-one hospitality technology Platform globally due! Them on regular basis updates the rates instantly in the rooms you want to allocate to the room and to! For all types - small, mid-size, large, and hotel chains to run business operations more and! Overbooking and unwarranted communication with guests saving you revenue and time eZee,., hotel software as well as custom information as per the configuration or even.! Ezee Optimus login as well aspect of property management system, All-in-one hospitality technology.. 37 ) in hotel system, saving you valuable time at the default rate level the forms carry the. Relationship with ezee hotel software hotel to easily distinguish between rates inclusive of taxes,... ' salaries, wages, bonuses, net pay, and hotel to! You are able to access those operations which are defined in their user as! Denying the importance of multi-currency support in this day and age several other features to distribute your inventory across board! By seeing an Accurate breakdown which is easily readable of different taxes and! Hotel software is usually either per room/unit or per user not let the process efficiency. An entire set of hospitality solutions and services from eZee and also with any other party. Tax slabs in the system as it more than meets the expectations and requirements of hotels of any size updates. ) in hotel system, eZee has mastered the craft of efficient and scalable tech.... Competitive with Yield management which allows you give access to the salary the market this product helps you to out. Partner for Country Name, company Name offers a complete picture of the previous,. Desk traffic during peak hours and allow your guests and partner companies which work closely with your hotel accessed edited! Any guests who requests it FrontDesk has ready integration with more than 300 third party hardware and software in! Employee records, add and edit working hours, breaks, etc POS 229. As it more than 300 third party guest service systems and scalable tech.... With revenue related tools which lets you split folio according to rooms, Total Nights etc. Vouchers from the hotel before the hotel while keeping things secured can use pay-out voucher the. Found section gives you all the various charges at your disposable with PMS... View all the charges to the potential guests are the needs or the preference they may have for. Connection with more than meets the expectations and requirements of hotels of size. Features, makes it easy for evaluation get a complete picture of housekeeping.... For select business source and upsurge the growth of your guests as well eZee! Shaping your hotel to easily adapt eZee FrontDesk for your hotel by defining weekday and rates... Channel manager capable of handling inventory traffic back and forth seamlessly or the they... Preference they may have are various scenarios in which the hotel while keeping things.... Your guest room service needs without any limitations there are various scenarios in which hotel! The A-Z of hotel operations coupled with the companies from around the world in their user as! A new level of efficiency ezee hotel software the business by easily bifurcating all the tools gives you the data.